Course Objectives.
On completion of the programme participants should be able to:
- Develop more flexibility to use other leadership
- Institute effective and efficient communication skills
- Apply effective leadership skills
- Promote good relationships at workplace
- Prioritize, plan, and manage their time.
- Search for ways to overcome communication barriers.
- Determine ways they can meet the needs of employees and co-workers through communication and coaching.
- Explore ways to engage in productive rather than toxic debate, and to make conflict a powerful force for creative, well-rounded solutions to problems.
Main Modules.
- Introduction to Leadership
- Sources of power for leaders
- Defining Power and Influence
- Leadership Styles
- What Makes a Good Leader?
- What Successful Leaders Do
- New Functions of Management
- Strategic Management
- Human Resources management
- The Communication Cycle
- Types of Communication
- Communication as a Leadership Tool
- Managing Your Time and Your Energy
- Interpersonal relationship skills
- Delegation skills
- Motivation Tools
- Health and Safety issues at work
- Stress management
- Relationship Management
- Dealing with Conflict and Difficult Issues
- Grievance Handling and Disputes Settlement
Employee Development Models.
