Governance encompasses the principles, laws, and rules that enable organizations to function effectively. Poor governance can have far-reaching negative consequences, affecting entire populations, while good governance fosters stability, efficiency, and positive impact.

This Leadership, Management & Governance course equips participants with the knowledge and expertise to drive reforms, enhance service delivery, and efficiently manage organizational initiatives. Beyond improving management capabilities, the program strengthens your ability to identify governance gaps and implement timely solutions.

An innovative and thought-provoking training, this program challenges traditional leadership, management, and governance concepts while fostering strategic thinking in areas such as risk management and sustainability.

Training Modules

   Concept, Principles and Practice of Management

  • Levels of Management
  • Essential skills of a manager
  • Management VS Leadership

Effective Leadership

  • Styles of leadership
  • Importance of power & Authority in leadership
  • Leadership traits & attributes

Strategic leadership

  • Leadership & Strategy
  • Sources of power
  • Leadership vs Cultural perspectives

Governance in the Public Services

  • Overview of governance
  • Importance of governance in organizations
  • Difference between public governance and governance in other sectors
  • Hindrances to good governance in the public services

       Principles of Good Governance

  • Rule of law
  • Transparency
  • Accountability
  • Public sector ethics and values
  • Stewardship
  • Leadership

         Steps to Improve Governance

  • Decentralization
  • Establishing political accountability
  • Establishing complete transparency and accountability of the government to its people
  • Better fiscal management
  • Use of technology to increase efficiency in public service delivery
  • Training and mentoring of public sector professionals

         Hindrances to Improving Governance and Solutions to Overcome Them

  • Corruption
  • Manpower shortage
  • Political imperatives
  • Poor judicial performance
  • Weak legislatures
  • Resistance to change by public sector professionals

          Public Sector Reforms

           Performance Management

  • Definition of performance management of public sector professionals
  • Methods to set performance targets and measure the performance of public sector professionals
  • Changing performance measurement to performance management

Motivating staff for performance

  • Nature of motivation
  • How to motivate employees
  • Employee empowerment & involvement
  • fits of performance management

Managing performance gaps

  • Performance Feedback
  • Training & Development
  • Managing High performing teams & non-performers

           Influencers/Success Factors of Good Governance

  • Defined framework of policies and processes
  • Robust performance management systems and processes
  • Optimistic work culture
  • Good internal and external stakeholder relationships
  • Well-managed budgets
  • Good human resource management practices

Change in tte work place

  • Types of change
  • Causes of change
  • Supervising the change process
  • Financial Planning and Controls
  • The corporate budget
  • Preparation of departmental budgets
  • Key terms in financial management

Budgeting and Budgetary Process

  • The budgeting processes
  • Managing Budgetary expectations

Supply chain management

  • Business processes
  • Quality of goods & Services
  • Stakeholders relations (suppliers and users)

Public Service Integrity and Ethics

  • Principles and Ethics in management
  • The Course Text “The one Minute Manager”